Child Care

Child Care

CHILDCARE - Reopens November 2

Childcare is available for children ages 3 months to 12 years.

Our Child care staff are CPR and First Aid trained. They work in child care because they enjoy working with children. It is the goal of the staff and management to provide a safe, fun environment for your children so you may enjoy the club and spa with the peace of mind that your kids are in good hands.

Child Care is available for members, hotel guests, guests of members and Spa users. Reservations are required.

COVID PROTOCOLS:

  • Reservations are required (minimum 12 hours in advance)
  • Eight children per hour
  • Masks required for everyone ages 3 years+ in public spaces. Once inside child care, masks are optional. 
  • All children will be required to pass a Covid questionnaire each time they are using child care. The questionnaire is located in the club entrance in the form of a QR code
  • All staff are required to wear masks at all times and pass a temperature check and Covid questionnaire prior to their shift each day
  • Infants (ages 3 months to 12 months) can stay 1 hour maximum per day
  • Ages 13 months-12 years can stay 2 hours maximum per day
  • No outside toys are allowed
  • The staff will keep the children outside as much as possible. When inside, the doors and windows will remain open as weather permits. 

Hours

  Early Shift Late Shift
Monday 8:00 am - 12:00 pm 4:00 pm - 7:00 pm
Tuesday 8:00 am - 12:00 pm 4:00 pm - 7:00 pm
Wednesday 8:00 am - 12:00 pm 4:00 pm - 7:00 pm
Thursday 8:00 am - 12:00 pm 4:00 pm - 7:00 pm
Friday 8:00 am - 12:00 pm 4:00 pm - 7:00 pm
Saturday 8:00 am - 12:00 pm  
Sunday 8:00 am - 12:00 pm  

Rates

  • Active club members: $5 per hour per child
  • Hotel Guests/Spa cleints: $12.50 per hour.

Rates and terms are subject to change without notice.

Reservations

  • Reservations are required.
  • Our child care facility can be reached at (707) 526-0529 Ext 675.
  • Reservations open every Friday at 8pm for the following Monday-Sunday.  
  • For you child's safety we cannot allow Drop-Ins.
  • The maximum stay is two hours per day per child.
  • If you are late for a reservation, 10 minutes will be allowed. After this time, the spot will be filled with the next person on the waiting list. If there are no other children signed up the staff person will close child care.

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Charging Policies

  • We charge per hour. You will be charged for the hours you have reserved in advance. For example, if you sign up for two hours and pick your child up after 1-½ hours you will be charged for the full two hours. The exception being if you are called in early to pick up your child due to excessive crying or illness-you will be charged only for the time your child was there.
  • Spa Policy & Tennis Match Policy: If a parent is playing a league home match or has a Spa Treatment booked which may exceed our 2-hour limit, an additional 1-2 hours may be booked. These additional hours should be used only for play time with the understanding that if the match is over in less than 3 hours the parent must pick the child(ren) up. Any amount of time over the two hours will be $10.00 per hour more than the rate you paid the first two hours. Therefore, even though your first two hours may be free because your children are on the membership-any length of time needed after two hours is $10.00 per hour. If, at any time, we feel this policy is being abused we will be forced to discontinue offering this.
  • LATE CANCEL POLICY: All members and guests who cancel reservations with less than 12 hours notice will be subject to a $6.00 late cancel fee.
  • NO SHOW POLICY: all children who do not show up for a reservation without canceling will be charged a $10.00 per hour-reserved fee.
  • LATE PICK UP POLICY: A late fee of $6.00 will be charged for each 5 minutes you are late for picking up your children. Due to back-to-back reservations we are forced to adhere to this policy.

Other Policies

  • Parents must remain on property while their child is in day care. Please inform staff if you will be at the pool, group exercise class or Day Spa as these areas cannot be accessed by our paging system, which we will need to use in the case of an emergency. Please review the off property policy below.
  • SICK CHILDREN: Please no sick children! If they are too sick for school they are too sick for our childcare.
  • If your child becomes ill, extremely unhappy or unmanageable we will page you to the childcare area.
  • In order to maintain control, once you have dropped your child(ren) off, we ask that you do not re-enter child care unless you are paged or are picking up your child(ren). We find that it is very confusing for the little ones if parents check on them and then leave again.
  • Health Club staff receive free child care for up to two hours while working or training. If trainers are working out, or using the gym for any other reason, they will be charged.

What to Bring

  • Please bring snacks for your children while they are using childcare. Because of the severity of peanut and other nut allergies please refrain from bringing food containing any nut products, nut oil, or nut butter to the Childcare Center.
  • Please refrain from bringing toys from home. Most likely they will be misplaced or lost.
  • Please label your child’s belongings (snacks, diapers, jackets, etc.)
  • Please dress your children for play activities. For your child’s enjoyment, play clothes are recommended.
  • Please, NO Cloth Diapers.

OFF PROPERTY POLICY

Child Care is available for parents to use while on our property. This includes exercising, using the spa, playing tennis, basketball, dining at the hotel or utilizing any of our many facilities.

THIS DOES NOT INCLUDE LEAVING THE PROPERTY FOR A RUN, WALK OR BIKE RIDE.

If you have any questions regarding this policy please contact club management.